Quality

Quickchef, S.A.U. Management is committed to managing process quality through the involvement of all levels of the organization. The management establishes quality and food safety objectives, monitors them, and communicates the results internally and externally.

The food safety and quality policy defined by the Management is based on:

• Meeting our customers’ needs through the control and evaluation of complaints and compliance with agreed specifications.
• Continuous improvement in the quality and safety of our products based on our studies and in compliance with current legislation and other subscribed requirements.
• Ensuring the safety of all our products as a top priority of our company.
• Consumer protection by providing safe products in the market according to the Hazard Analysis and Critical Control Points (HACCP) food safety system implemented, reviewed, and validated by the company.
• Ensuring compliance with legal requirements affecting our activities, especially those aimed at ensuring product traceability and hygienic-sanitary conditions.
• Ensuring the immediate withdrawal and non-consumption of products that may pose a risk to our customers, with the formation of a Crisis Committee that will analyze, diagnose, and resolve the detected problem.
• Maintaining our ethical and personal responsibility by providing our employees with the necessary resources.
• Informing all employees of their responsibilities regarding food quality and safety, involving them in the company’s safety culture.
• Providing resources and improving processes through appropriate and justified investments.
• Training and empowering our employees to be managers in their positions and motivated to develop good food quality and safety practices.
• Raising awareness and motivating the company’s personnel about the importance of implementing, developing, and improving a Food Safety System.
• Setting objectives through action programs to ensure the quality and safety of our products and ensure customer satisfaction.
• Establishing communication mechanisms with all stakeholders, suppliers, customers, and authorities.
• Commitment to prevent food fraud and defend the food safety of all our products, maintaining and developing systems that establish actions to achieve prevention.
• Commitment to sustainability to minimize the environmental impact generated by our activities.

Quickchef, S.A.U. is committed to developing gluten-FREE products to the extent possible to meet the needs of people affected by celiac disease and/or gluten intolerance or allergies. Likewise, the organization has committed to avoiding the unintentional presence of lupin and sesame traces in its products, limiting the presence of sesame only in those references that contain it as an ingredient and cannot be replaced by any alternative ingredient. To fulfill this commitment, the organization has implemented an Allergen Control Plan and has adequately trained the handling staff.

Quickchef, S.A.U.’s food safety and quality policy will always be available to the company’s personnel, customers, suppliers, and any other interested parties. Quickchef, S.A.U.’s top management will provide all the necessary and sufficient resources and means of any nature required to successfully implement the Food Safety and Quality Policy as stipulated, and will provide the organization with the tools and techniques required in each specific case.

Jonatan Laguna
Industrial Director
Reus, September 15, 2023